Terms and Conditions

Products

Our products are subject to availability. Images displayed on our website are provided for illustrative purposes and are intended as a guide. As all gift boxes and floral arrangements are handcrafted using fresh, seasonal materials, the final product may vary slightly from the images shown. Each order is prepared with care to maintain the overall style, quality, and value presented.

In the event that we are unable to provide a selected item or component, we reserve the right to substitute with an item of equivalent value and/or quality.

Certain flower and plant products may be delivered in bud to help ensure longer life.

Delivery Policy

At this time, we are only able to offer deliveries within Malta. Unfortunately, orders cannot be delivered to Gozo or to any location outside Malta.

Delivery timeframes provided are estimates. While we do our best to meet requested delivery windows, we cannot guarantee delivery at a specific time due to circumstances beyond our control.

To avoid delivery delays, please ensure that all delivery details provided at checkout are complete and accurate, including the recipient's full name, address, and a reachable contact number.

Cancellation Policy

Orders may be amended or cancelled up to 48 hours before the intended delivery date/time. Requests received within 48 hours of the scheduled delivery time may not be eligible for cancellation or changes.

Data Processing

We collect and process personal data for the purpose of fulfilling your order, including arranging payment, preparing items, and completing delivery. The personal data you provide is used solely for the supply and delivery of the purchased items and/or services requested.

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, and to comply with any applicable legal or regulatory requirements. If you would like to access, update, or amend your personal data, please contact us using the details provided on our website.

We may disclose personal data only where required and permitted by law, in accordance with applicable data protection legislation. By placing an order, you acknowledge and consent to the processing of your data for the purposes described above, and to any lawful disclosure where required.

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